The other day I released my latest book CAVALCADE. At the same time I pre-released my next book PIONEERING. Cavalcade is the prequel to my enormously successful book VETTED and the new one due out this fall Vetted Further.
For some reason, the link does not work. I tried emailing amazon, it takes up to 24 hours for them to get back to you on that. This is what I got:
Thank you so much for reaching out to Kindle Direct Publishing. I would be more than happy to provide you with assistance.
I’m so sorry to hear about the trouble you had when using our website.
Your book, “Cavalcade,” is live and available for purchase.
Here’s the direct link to your title’s detail page on Amazon:
To view the title’s detail page, hover over the “View on Amazon” link on your KDP Bookshelf and click on a marketplace.
Thanks for using Amazon KDP
Well, when you click on that link you get the SORRY we couldn’t find that page with the cute dogs, fortunately, each time you click on it, you get a different dog.
Another email and I got this:
I’m writing to let you know that the author of “Cavalcade” – ASIN: B07F1BZGR4 contacted KDP Support with questions about their book. To protect account security, we can only discuss books with the account holder who published them, so we’ve asked the author to contact you.
You can visit our Help pages for information about the author’s request:
If you can’t find the answers you’re looking for or need additional guidance, feel free to contact us:
Thanks for using Amazon KDP.
Today I actually spoke with someone. Unfortunately it was with a call center over-seas. I understand why big companies use these call-centers but it’s terribly difficult for those of us already frustrated to deal with someone who can’t completely understand or speak English. He was, however, helpful.
Apparently mine is not the only book to have this problem. Relief, I’m not being singled out. They are having trouble across their .com platform, essentially the USA site, with links to new books. You can, however, purchase the book in the UK and European sites. They estimate they will correct this problem in a day or so. That doesn’t help my fans from buying the latest copy of Cavalcade on Amazon. You can pre-order Pioneering there because that apparently went through no problem. Cavalcade you have to wait or except for Amazon, you can order it directly through my website, download it to your kindle using a .mobi version, did you know you can do that? Check out the links on my site and give it a whirl while we wait for up to 24 hours, again, for them to correct their bug.